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By: Gina Marques, CRM Manager, OwnBackup By storing your data in Salesforce.org Education Cloud, universities and colleges can provide students, alumni, and faculty with connected experiences across communication channels and departments. Students no longer have to spend all day waiting in lines to register for courses, to discuss financial aid options, and to sign up for … [Read more...] about 8 Steps to Protect Your Student and Alumni Data

Special thanks to my co-author Naren Somisetty, with help from Sangita Gupta and Evan Weaver.With the release notes for Spring ’20 being over 650 pages long, it’s clear that this latest Salesforce release is all about expanded innovations across the entire Customer 360 Platform. We’re here to help you discover the most impactful new features for ISVs, so … [Read more...] about What ISVs Should Know About Salesforce Spring ‘20

Maximizing the lifetime value of each existing customer can help retailers create incremental gains in the millions over time. To do this effectively comes down to strategy, and ultimately understanding your customers, their behaviors, and what drives them to purchase. It’s about leveraging the valuable data you have on your customers in your marketing efforts. Getting a … [Read more...] about How Personalized Experiences Lead to Repeat Customers

This week on the Salesforce Admins Podcast, we’re talking to Nick Lindberg, Senior Business Analyst at the University of Minnesota Carlson School of Management and co-founder of the Twin Cities Nonprofit Salesforce User Group. We learn about Nick’s drag racing app and how that’s lead him to master App Builder. Join us as we talk about how an app idea can come … [Read more...] about An App to Make Your Heart Race with Nick Lindberg

Trailhead Academy Authorized Training Providers extend the power of Trailhead globallySalesforce-skills are in high-demand. Our network of Trailhead Academy Authorized Training Providers can help you earn those skills, whatever your current Salesforce knowledge and wherever you are in the world.Psst… Have you heard the news? 4.2 million jobs requiring Salesforce … [Read more...] about Trailhead Academy Authorized Training Providers extend the power of Trailhead around the world