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We’ve come a long way since the ancient Greek chariot — the bicycle, the car, the segway? — but we’ve still never improved on the wheel. Some things are so great they don’t need to be reinvented. With all the change coming to sales today — the data, the automation, the AI — there’s some comfort in knowing that the most basic sales best practices are here to stay.  We’re sharing … [Read more...] about 18 Sales Best Practices From the Most Accomplished Sellers We Know

Data Cloud is a data platform that unifies all of your company’s data on to Salesforce’s Einstein 1 Platform, giving every team a 360-degree view of the customer to drive automation and analytics, personalize engagement, and power trusted AI. Data Cloud creates this holistic customer view by turning volumes of disconnected data into a single, trusted model that’s easy to access … [Read more...] about What Is Data Cloud?

I dropped out of college to sell cell phone accessories. Thirteen years later, I’d worked my way up to become a top seller at IBM and eventually, Grubhub. I got to where I am because I had the support of my community at every step. So many of us have similar stories. We’ve dedicated valuable time searching for answers to do our jobs and get ahead, all while feeling the pressure … [Read more...] about Who Is a Salesblazer?

Your company may be exploring Einstein Copilot – Salesforce’s artificial intelligence (AI) assistant – and learning about its capabilities to improve productivity. While Copilot comes out of the box with actions that make common tasks easy, you can also design custom ones. But there are a few aspects to consider before you design custom actions. Let’s think through the … [Read more...] about Should You Design Custom Actions for Einstein Copilot? If So, Here Are 5 Tips

There are many pitfalls to a sales org that deals with patched-together tech and dated processes. Information is hard to track, and there’s little transparency. For reps, this can translate into dollars and cents: a lack of commission clarity and effective tracking might mean they lose out on hard-earned money. That’s where shadow accounting (number crunching by reps) comes … [Read more...] about Shadow Accounting May Be Chipping Away at Your Team’s Performance — Here’s Why