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Not long ago, writing code was the golden ticket to tech career success. Developers reigned supreme, and orgs raced to hire as many as possible. But as this CIO article points out, the tide is turning. Traditional development roles are cooling off, and artificial intelligence (AI) tools are doing more of the heavy lifting. But here’s what no one’s talking about enough: While … [Read more...] about No-Code, No Problem: Why Admins Are the Future of AI-Augmented Work

Welcome to a special edition of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. In this episode, we show how Team AgentDreamer created an agent at the Agentforce Hackathon NYC. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch … [Read more...] about Streamline the Student Academic Journey with Agentforce | How I Solved It

Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about his recent presentation at TDX and how to build secure, reliable AI experiences with Agentforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Sri Srinivasan. A quick heads up … [Read more...] about Building Secure AI Agents with Salesforce Agentforce

Are you ready, Awesome Admins? It’s almost time for the Summer ’25 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an Awesome … [Read more...] about Admin Release Countdown: Get Ready for Summer ’25

We get it—when you hear about Data Cloud’s Unified Profile, your mind jumps straight to “golden record.” It’s tempting to think of it as a shiny new customer master, a shortcut to perfection. But before you lock in that idea, let’s take a step back and reset some expectations. Understanding what the Unified Profile is (and what it isn’t) will help you use it more effectively in … [Read more...] about Rethinking the Golden Record: The Advantages of Data Cloud’s Unified Profile