As Salesforce Admins, we’re always looking for ways to automate processes and reduce manual work for our users. With the introduction of Agentforce, we have a powerful new tool that goes beyond traditional automation. Let’s explore how to create effective Agentforce agents that can handle complex tasks autonomously. This article is based on my session from Dreamforce 2024, … [Read more...] about Build Effective Agentforce Agents for High-Impact Automation
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Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success
Hey, rockstar admins! Prepare to skyrocket your prompt templates to new levels with your automation prowess using Flow Builder! Mastering the dynamic duo of Prompt Builder and Flow Builder will empower you to create powerful prompt template actions for your agents, setting you up for remarkable success as you lead artificial intelligence (AI) transformations in your company. … [Read more...] about Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success
Admin Release Countdown: Get Ready for Spring ’25
Are you ready, Awesome Admins? It’s almost time for the Spring ’25 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an Awesome … [Read more...] about Admin Release Countdown: Get Ready for Spring ’25
Gillian Is Back to Talk Agentforce And Slack!
Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how Agentforce allows you to bring Salesforce to Slack, and why every admin should learn how to build Slack solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gillian Bruce. Why Salesforce … [Read more...] about Gillian Is Back to Talk Agentforce And Slack!
AI and Agentforce: Governance Strategies for Your First AI Project
There is a lot of excitement around artificial intelligence (AI) right now. New uses and new models are changing the way we think about how AI can support and improve the ways we work. At Dreamforce ’24 one of the big announcements was Agentforce, a powerful companion to help Salesforce users resolve cases, answer questions, and drive productivity. But a lot of companies and … [Read more...] about AI and Agentforce: Governance Strategies for Your First AI Project