Trailblazer Community Forum Ambassadors help maintain a healthy and engaged Trailblazer Community by sharing their Salesforce expertise, moderating content, and creating a welcoming space for members. They’re superusers of the online Trailblazer Community who play a key role in helping Salesforce users speed up their implementations and increase their return on investment … [Read more...] about How to become a Trailblazer Community Forum Ambassador: Applications Are Open
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How Personalized Marketing Keeps Customers Past the Honeymoon Stage
Your guide to personalized marketing What is personalized marketing? The 6 do’s and don’ts of personalized marketing Personalized marketing in action How Salesforce uses Data Cloud to close deals faster It feels like you’ve found “the one” — a customer ready for a long-lasting brand relationship built on personalized marketing. But then, just as quickly as the sparks fly, … [Read more...] about How Personalized Marketing Keeps Customers Past the Honeymoon Stage
Data Cloud: Full Stream Ahead
Most admins don’t have the luxury of managing only a single Salesforce instance. Frequently, data is strewn across multiple orgs and can be difficult to integrate. That’s where Data Cloud comes in, providing the ability to create a single source of truth across Salesforce orgs. Even if you are the lucky admin with a single org, pulling your data into Data Cloud helps you create … [Read more...] about Data Cloud: Full Stream Ahead
8 Tips From a Serial Entrepreneur on Hiring, Growth, and Navigating Change
Look, it’s the wild west out there these days, and having inside advice on what works is gold. Running a business, let alone hiring, growing your brand, and finding and keeping customers, may be the most challenging thing for an entrepreneur yet. Small and medium-sized business (SMB) owners — looking for advice as you navigate a limited budget, growing pains, or find new … [Read more...] about 8 Tips From a Serial Entrepreneur on Hiring, Growth, and Navigating Change
In a Challenging Economy, Great Customer Service Should Be Your Top Priority
Good customer service is the key to winning shoppers’ hearts. It’s so important, 47% of shoppers said they were willing to pay extra for better customer service. Whether it’s helping them compare products, finding an item in-store, or sorting out an ecommerce return over the phone, retail customer service is as important to building your company’s brand as marketing. To put it … [Read more...] about In a Challenging Economy, Great Customer Service Should Be Your Top Priority