Automation is one of our superpowers as Salesforce Admins, and modular flows make that power even stronger. If you’ve noticed, flows are everywhere! Your flow-building expertise is key to preparing your company for Agentforce by creating custom flow actions for agents. However, as we shift toward building autonomous agents, we must rethink our approach from building massive … [Read more...] about Embrace Modular Flows to Build Smarter Automation for Agentforce
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Key 2024 Takeaways for Salesforce Admins: Agentforce, Flow, and More
As 2024 comes to a close, it’s time to reflect on all that Salesforce Admins have accomplished. This year was packed with innovation, and one of the standout milestones was the launch of Agentforce, Salesforce’s new suite of assistive and autonomous agents. With Agentforce, you can build, customize, and deploy intelligent agents tailored to your business needs—an essential … [Read more...] about Key 2024 Takeaways for Salesforce Admins: Agentforce, Flow, and More
One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It
Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Skye Tyler … [Read more...] about One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It
One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It
Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Karri … [Read more...] about One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It
How Agentforce Is Changing the Career Landscape
Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation … [Read more...] about How Agentforce Is Changing the Career Landscape