Choosing the best AI chatbot for your business is an important part of getting the most out of artificial intelligence (AI). There are many chatbots on the market, and each is trained to excel at different things — Siri as your hand-held personal assistant, Einstein Copilot as your do-it-all digital employee, or ChatGPT as your human-like conversational partner. An AI chatbot … [Read more...] about How to Pick the Best AI Chatbot for Your Business: 3 Easy Steps
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Salesforce Prompt Builder Features Every Admin Should Know
Today on the Salesforce Admins Podcast, it’s time for a deep dive with Josh Birk, who talks to Raveesh Raina, Principal Solutions Engineer at Salesforce. Join us as we chat about what Prompt Builder can do and how to write effective prompts. You should subscribe for the full episode, but here are a few takeaways from our conversation with Raveesh Raina. Intro to Prompt Builder … [Read more...] about Salesforce Prompt Builder Features Every Admin Should Know
Want to maximize revenue? Align your sales and service teams
With today’s customers expecting seamless service, personalized interactions, and solutions that anticipate their needs, smooth partnerships – including those between sales and service – within businesses are crucial. When sales and service functions are working in different systems and processes, it becomes difficult to deliver on these high expectations. While our research … [Read more...] about Want to maximize revenue? Align your sales and service teams
What is a CRM for Nonprofits?
What you’ll learn: What is nonprofit CRM software? Who is a nonprofit CRM for? How does a CRM for nonprofits work? Why use a CRM? What are the advantages of a nonprofit CRM? How do you choose the best nonprofit CRM? Benefits of a CRM for nonprofits Strong relationships are everything for nonprofits. These organizations rely heavily on building and maintaining relationships … [Read more...] about What is a CRM for Nonprofits?
Want to Become an Account Executive? Here’s What It Takes
Are you a curious person? Are you someone who enjoys actively listening deeply to a customer to understand an organization’s goals, pain points, and objectives? Do you like having open conversations with prospects where you share relevant solutions to the challenges they’re facing? Are you self-driven, comfortable with a little risk, and can create structure in ambiguity? If … [Read more...] about Want to Become an Account Executive? Here’s What It Takes