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Self-proclaimed “old school to new school” sales leader Richard Harris remembers the first time someone quit on him. “No resignation letter — she just left.” The reason? A series of painful pipeline review meetings. “During reviews, I would ask for X and she would give me Y. She had her own path to closing deals, but I never took the time to understand her process,” said … [Read more...] about Pipeline Reviews Are the Worst — Here Are 10 Easy Ways To Fix Them

Training and skills are critical for sales teams. But successful sales reps must also have a positive mindset and the drive to succeed. Sales leaders need to find ways to keep their sales teams focused, centered, and optimistic — and sharing motivational quotes can be an effective tool. Sales reps have to find the grit to keep moving forward, even when they’re met with closed … [Read more...] about 25 Motivational Quotes to Inspire Your Sales Team

Fear of missing out — or “FOMO” — might be one of the media industry’s greatest blessings. But it also might be its curse. People don’t want to miss out on the buzziest new show. But once it’s over, they move onto the next big thing. Subscriber management is a huge challenge for streaming services and media providers battling to maintain attention in between big-ticket events.  … [Read more...] about Could data and AI be the key to giving streaming subscribers full-time FOMO?

Are you using your retail data from holiday shoppers effectively? The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones.  Each time someone buys a gift, it could provide endless opportunities for the retailer. With AI and CRM, you can … [Read more...] about Retailers — Use My Data to Make Me a Better Gift-Giver

Today on the Salesforce Admins Podcast, we talk to Chris Zullo, Global Practice Director of Customer 360 and Marketing at AllCloud. Join us as we chat about integrating Marketing Cloud and Data Cloud and how you can do more with your data. You should subscribe for the full episode, but here are a few takeaways from our conversation with Chris Zullo. Bring all your customer data … [Read more...] about Enhancing Customer Engagement with Salesforce Data Cloud