Much of sales is about answering the five Ws — who, what, when, where, and why — to identify prime selling opportunities and achieve the best outcome. Revenue management plays a crucial role in the process by helping you understand how to sell the right product to the right customer at the right time and price. In this article, we’ll share strategies and best practices to help … [Read more...] about What Is Revenue Management? A Complete Guide
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How AI Can Uplevel the Utility Customer Service Experience
Have you ever experienced what your utility customers go through trying to resolve an issue? Imagine you’re a customer trying to figure out why your bill is higher than expected. Navigating the website for answers doesn’t help. Frustrated, you call customer service, knowing you’ll have to go through the automated phone system and long hold times. Once connected to an agent, … [Read more...] about How AI Can Uplevel the Utility Customer Service Experience
10 Sales Interview Questions and Answers to Impress (and Get the Job)
Few things are more thrilling — or nerve-racking — than seeing an email in your inbox that says, “We’d like to schedule an interview.” Standing out in a sea of applications seems harder than ever, so landing an interview is a big deal. Once you do, it’s even more important to keep up the momentum by thoroughly preparing before you’re face-to-face with a hiring manager. Knowing … [Read more...] about 10 Sales Interview Questions and Answers to Impress (and Get the Job)
12 (Human) AI Influencers You Need to Know
The number of voices opining about AI is growing, and deafening. Pinpointing the ones that are worth listening to can be tough. As AI reshapes industries, including yours, you need to stay in the know by following a handful of individuals playing key roles in the revolution. The people influencing AI aren’t just those building the technology. This list includes individuals … [Read more...] about 12 (Human) AI Influencers You Need to Know
12 (Human) AI Influencers You Need to Know
The number of voices opining about AI is growing, and deafening. Pinpointing the ones that are worth listening to can be tough. As AI reshapes industries, including yours, you need to stay in the know by following a handful of individuals playing key roles in the revolution. The people influencing AI aren’t just those building the technology. This list includes individuals … [Read more...] about 12 (Human) AI Influencers You Need to Know