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One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It

December 12, 2024 by jennifer.w.lee@salesforce.com Leave a Comment

Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Skye Tyler … [Read more...] about One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It

One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It

December 12, 2024 by jennifer.w.lee@salesforce.com Leave a Comment

Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Karri … [Read more...] about One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It

How Agentforce Is Changing the Career Landscape

December 12, 2024 by mgerholdt@salesforce.com Leave a Comment

Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation … [Read more...] about How Agentforce Is Changing the Career Landscape

Build Effective Agentforce Agents for High-Impact Automation

December 11, 2024 by Nochum Klein Leave a Comment

As Salesforce Admins, we’re always looking for ways to automate processes and reduce manual work for our users. With the introduction of Agentforce, we have a powerful new tool that goes beyond traditional automation. Let’s explore how to create effective Agentforce agents that can handle complex tasks autonomously. This article is based on my session from Dreamforce 2024, … [Read more...] about Build Effective Agentforce Agents for High-Impact Automation

Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success

December 10, 2024 by jennifer.w.lee@salesforce.com Leave a Comment

Hey, rockstar admins! Prepare to skyrocket your prompt templates to new levels with your automation prowess using Flow Builder! Mastering the dynamic duo of Prompt Builder and Flow Builder will empower you to create powerful prompt template actions for your agents, setting you up for remarkable success as you lead artificial intelligence (AI) transformations in your company. … [Read more...] about Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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