It’s possible by now you’ve been to a Salesforce event or went through some Trailhead modules, and you’ve built your first agent in Salesforce. What’s even more possible is that you know about artificial intelligence (AI) and have in some way been involved in company discussions about its use. For me, those types of discussions always include something like, “Does Salesforce … [Read more...] about 5 Questions Admins Should Ask When Building an Agent With Agentforce
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5 Questions Admins Should Ask When Building an Agent With Agentforce
It’s possible by now you’ve been to a Salesforce event or went through some Trailhead modules, and you’ve built your first agent in Salesforce. What’s even more possible is that you know about artificial intelligence (AI) and have in some way been involved in company discussions about its use. For me, those types of discussions always include something like, “Does Salesforce … [Read more...] about 5 Questions Admins Should Ask When Building an Agent With Agentforce
Introduction to Agentforce for Salesforce Admins
What is Agentforce? We are living in the artificial intelligence (AI) era, currently in the third wave of the AI revolution focused on contextual and generative AI and characterized by prompt-based generative AI, real-time AI applications, and autonomous agents. Agentforce is the suite of both assistive and autonomous agents built on the Salesforce platform. Agents are designed … [Read more...] about Introduction to Agentforce for Salesforce Admins
Use Permission Sets To Overcome Common Access Dilemmas
As an Awesome Admin, it’s probably in your nature to look for any way to optimize a process or situation! As part of that never-ending desire for optimization, I would bet that you’ve spent a lot of time thinking about your permissions setup in Salesforce. Salesforce provides multiple ways to grant permissions to users, each with their own advantages and limitations. One of the … [Read more...] about Use Permission Sets To Overcome Common Access Dilemmas
What Makes Tableau Pulse Essential for Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Tableau Pulse, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. Getting to know Tableau Pulse and Tableau Einstein John leads a team … [Read more...] about What Makes Tableau Pulse Essential for Salesforce Admins?