This article was co-authored by Holly Prouty and Tuhina Koppikar, Lead Researchers on the Salesforce Research & Insights team. At TDX ’25, the Agentforce Feedback Zone gave the Salesforce Research & Insights team an opportunity to listen to and learn from 228 admins, developers, and architects exploring Agentforce capabilities. Research & Insights partners tightly with … [Read more...] about Your Insights Are Shaping the Future of Agentforce: Feedback From TDX ’25
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Transforming Conference Scheduling With Agentforce
Today on the Salesforce Admins Podcast, we talk to Marisa Hambleton, Chief Delivery Officer and Founder of MH2X, and a member of the Salesforce MVP Hall of Fame. Join us as we chat about her experience in the TDX Agentforce Hackathon as a member of team MH4 and why clean data is essential for AI. You should subscribe for the full episode, but here are a few takeaways from our … [Read more...] about Transforming Conference Scheduling With Agentforce
Provide Career Guidance with Agentforce and Data Cloud | How I Solved It
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Team Agent 12 implemented an Agentforce solution powered by RAG and Data Cloud for enhanced job matching and … [Read more...] about Provide Career Guidance with Agentforce and Data Cloud | How I Solved It
When Collaboration Meets Agentforce: The MH4 Hackathon Story
Today on the Salesforce Admins Podcast, we talk to Melissa Hill Dees, nonprofit Salesforce consultant and Salesforce MVP. Join us as we chat about how her TDX Hackathon team built a conference scheduling agent from scratch in 16 hours. You should subscribe for the full episode, but here are a few takeaways from our conversation with Melissa Hill Dees. How to help nonprofits … [Read more...] about When Collaboration Meets Agentforce: The MH4 Hackathon Story
Getting Started With Slack and Agentforce Integration
Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data. Agentforce’s ability to leverage automation and integrations using Flow and Apex makes it a powerful … [Read more...] about Getting Started With Slack and Agentforce Integration