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Learner success today requires always-on, holistic support. Just as we expect consumer-facing companies to know our preferences and provide a tailored buying experience, today’s learners expect more from their college or university. During a time when student enrollment and persistence rates are in flux, it’s more important now than ever before to create a connected … [Read more...] about Three Ways to Drive Learner Success From Anywhere

Consider the various ways you might describe yourself: parent, sibling, college grad, writer, activist, baker. Few of us define ourselves by the structures we live in. So why do we call people experiencing housing instability “homeless”? Their housing status is no more representative of who they are than it is for someone who rents an apartment or owns a house. And there are … [Read more...] about Force Multiplier Podcast Episode 4: Housing Stability

By: Nicole Hedges, Principal Customer Success Architect, Salesforce.org; Marquetta Drakes, Principal Functional Consultant, Salesforce.org It’s 2021. Most of us in the industry have been through a system implementation or two — or twenty — by now. We may have even executed part of it — or all of it — remotely in this digital age. That being said, we are still learning a lot … [Read more...] about Tips for a Virtual Global Go-Live During a Pandemic

Jobs have, understandably, been an especially hot topic over the last year and a half. For much of 2020, the lack of jobs — and the skyrocketing unemployment that resulted — made headlines. Since vaccines became readily available in the spring, the conversation has shifted to the glut of job openings and the various reasons why some people still remain out of the workforce. The … [Read more...] about Force Multiplier Podcast Episode 3: Workforce Development

By: Rakesh Bharania, Director, Humanitarian Impact Data, Salesforce.org and Alex Parker, Senior Platform Architect, Salesforce.org The unfolding crisis in Afghanistan is a stark reminder that many Salesforce.org nonprofit customers often work in fragile environments. Whether involved in humanitarian response in conflict or disaster situations, development work, human rights, or … [Read more...] about Best Practices for Securing Data in Humanitarian Crisis Situations