Mike Gerholdt

For this episode of the Salesforce Admins Podcast, we’re joined by Sonia Flamm, Salesforce Practice Executive Director at Cognizant’s Advanced Technology Group (ATG). She’s doing a TrailheaDX session on June 23rd with LeeAnne Rimel, and they share how admins can help organizations return to the office safely. Join us as we talk about how to get started with returning to … [Read more...] about Behind the Return to Work TDX Session with Sonia Flamm

It’s that time again. For this week’s Salesforce Admins Podcast, we’ve got the monthly retro. In this episode, we celebrate all the great blog posts, videos, and all the other Salesforce content from May. To help us, we’re joined by Rebecca Saar, Senior Director of Admin Marketing at Salesforce. You should subscribe for the full episode, but here are a few takeaways from our … [Read more...] about May Monthly Retro with Gillian, Mike, and Rebecca Saar

Training your users used to be an event — from getting the materials together, to booking a conference room, and let’s not even talk about trying to agree on a time. Not to mention the fact that everyone had an opinion about the coffee being served! So let’s be honest: Big training events are dated and just don’t work in today’s environment. It’s time for training that’s at … [Read more...] about How Admins Can Leverage Salesforce Learning Paths to Drive Adoption in Summer ’21

For this week’s episode of the Salesforce Admins Podcast, we’re joined by Mark Ross, Senior Tech Writer at Salesforce. We ask Mark how he approaches documentation and how you can make a difference for your users. Join us as we talk about what goes on behind the release notes, what’s important when you write your own documentation and the importance of learning your variables … [Read more...] about Flow Documentation with Mark Ross

Today on the Salesforce Admins Podcast, we’ve got the March monthly retro. In this episode, we go over all the great blog posts, videos, and all the other Salesforce content from March. And stay tuned to the end for a fun “Mike’s March Madness Quiz show” let’s see if you can go 3 for 3?! You should subscribe for the full episode, but here are a few … [Read more...] about March Monthly Retro with Gillian and Mike