It’s possible by now you’ve been to a Salesforce event or went through some Trailhead modules, and you’ve built your first agent in Salesforce. What’s even more possible is that you know about artificial intelligence (AI) and have in some way been involved in company discussions about its use. For me, those types of discussions always include something like, “Does Salesforce … [Read more...] about 5 Questions Admins Should Ask When Building an Agent With Agentforce
What Makes Tableau Pulse Essential for Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Tableau Pulse, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. Getting to know Tableau Pulse and Tableau Einstein John leads a team … [Read more...] about What Makes Tableau Pulse Essential for Salesforce Admins?
Why Salesforce Admins Should Listen to Podcasts
Your role as a Salesforce Admin demands more than just technical know-how—it requires creativity, problem-solving, and the ability to think beyond the basics. While there are plenty of resources available that teach you the “how” of Salesforce, from documentation to step-by-step tutorials, there’s something invaluable about understanding the “why.” Podcasts, often overlooked … [Read more...] about Why Salesforce Admins Should Listen to Podcasts
How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce?
Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and how it can give you access to even more capabilities within Sales, Service, and beyond. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. Introduction to … [Read more...] about How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce?
How Business Process Documentation Enhances Data Collection
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about how Salesforce Admins can bridge the gap between business processes and data accuracy. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Cole. The importance of … [Read more...] about How Business Process Documentation Enhances Data Collection