Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our conversation with Amit Malik. Learning AI starts … [Read more...] about Curiosity Is the Key to Learning Agentforce
Why Secure AI Starts With You: What Admins Must Know About Agentforce
Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about what admins need to know about Agentforce and how to build secure AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Sri Srinivasan. A quick heads-up before we get … [Read more...] about Why Secure AI Starts With You: What Admins Must Know About Agentforce
How Salesforce Is Transforming Certification for New and Experienced Users
Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce. Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you. You should subscribe for the full episode, but here are a few takeaways from our … [Read more...] about How Salesforce Is Transforming Certification for New and Experienced Users
Prompt Like a Pro: AI Prompt Writing for Salesforce Admins
Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You don’t need to be a data scientist or a large language model (LLM) … [Read more...] about Prompt Like a Pro: AI Prompt Writing for Salesforce Admins
Building With Agentforce and Flow: A Developer’s Hackathon Experience
Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for the full episode, but here are … [Read more...] about Building With Agentforce and Flow: A Developer’s Hackathon Experience