As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual and generative AI, characterized by prompt-based generative AI, real-time AI applications, and … [Read more...] about Prepare for the Salesforce AI Specialist Exam and Agentforce
Introduction to Agentforce for Salesforce Admins
What is Agentforce? We are living in the artificial intelligence (AI) era, currently in the third wave of the AI revolution focused on contextual and generative AI and characterized by prompt-based generative AI, real-time AI applications, and autonomous agents. Agentforce is the suite of both assistive and autonomous agents built on the Salesforce platform. Agents are designed … [Read more...] about Introduction to Agentforce for Salesforce Admins
Advance Your Admin Career With Dev Fundamentals
Ready to take the next step in your admin career but unsure where to start? Take a page out of my book and learn development fundamentals to jumpstart your abilities as an advanced admin and extend your Salesforce Platform knowledge. Several years ago, I was at a career tipping point. I felt solid in my admin skills but wasn’t sure what was next. I had also recently made the … [Read more...] about Advance Your Admin Career With Dev Fundamentals