Joshua Birk

If you’ve ever built a flow, you know when something doesn’t work—and you go into detective mode. With Agentforce, that same instinct applies, but the way we think about troubleshooting common issues is evolving. Agentforce represents a new paradigm in human-computer interactions. The applications we use day in and day out operate under the basic concepts of a graphical user … [Read more...] about 6 Tips To Help You Troubleshoot Agentforce With Confidence

Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data.  Agentforce’s ability to leverage automation and integrations using Flow and Apex makes it a powerful … [Read more...] about Getting Started With Slack and Agentforce Integration

Today on the Salesforce Admins Podcast, we talk to Marianna Torres, Associate Salesforce Labs Evangelist at Salesforce. Join us as we chat about the Salesforce Labs AI Library and how it can get you started with implementing AI agents in your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Marianna Torres. What is … [Read more...] about Boost Your AI Strategy With the Salesforce Labs AI Library

Today on the Salesforce Admins Podcast, we talk to Erick Mahle, VP of Revenue Operations & Digital Transformation at Lendz Financial. Join us as we chat about how he’s using AI to drive digital transformation and how he started FlowFest, the largest global Salesforce Flow competition. You should subscribe for the full episode, but here are a few takeaways from our conversation … [Read more...] about How Erick Mahle Is Using AI to Transform Mortgage Lending

Chicken, meet egg As admins, we’re often confronted with a classic conundrum: How do you convince an organization to adopt new technology without having the technology to demonstrate it in the first place? This is compounded when the technology you want to demonstrate requires other technologies you may not have access to show. For example, how do you try out Agentforce to … [Read more...] about Explore the Coral Cloud Resorts Sample App: Your Path to Agentforce Success