Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from our conversation with Derika West. Getting started in a tech … [Read more...] about Breaking Into Tech With a Nontraditional Background
Metadata Is Your Admin Blueprint for Building Better Agents
If the idea of Salesforce Multitenancy is important to understanding Salesforce as a platform, then the logical next step is to consider its use of metadata. Metadata is fairly ubiquitous in the internet age. We all know it’s important to tag data and content with information and descriptions so that browsers, search engines, and, these days, agents can properly comb the … [Read more...] about Metadata Is Your Admin Blueprint for Building Better Agents
The Apartment Analogy: Making Sense of Salesforce’s Multitenant Architecture
When you go to login.salesforce.com, do you consider what happens technically once you’ve logged in? In many ways, you don’t need to because Salesforce thinks about it for you. But if you want to better understand how Salesforce empowers your enterprise applications, there’s no better place to start than its concept of tenancy. Think of tenancy as the architecture that powers … [Read more...] about The Apartment Analogy: Making Sense of Salesforce’s Multitenant Architecture
What Can Salesforce Admins Do With Slack and Agents?
Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack. Join us as we chat about what’s possible when you combine Slack, Salesforce, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple. Starting at square one in tech Kurtis’s path to his career … [Read more...] about What Can Salesforce Admins Do With Slack and Agents?
From Pillars to Lakes: Using Data Cloud As Your Source of Truth
The power of Salesforce comes from its data. When Salesforce launched its CRM platform in 2000, it allowed businesses to control their sales data right from their browser. As more and more customization options arrived, it meant they could build an enterprise application right where their business data resided. At the platform’s core, its strength comes from the fact that it … [Read more...] about From Pillars to Lakes: Using Data Cloud As Your Source of Truth