It’s never been a more exciting time to build a career in climate action. Over the past five years, the demand for “green skills” has grown 8% annually outpacing the supply of talent. A global survey from Salesforce found that although there’s a skills gap, there is a global workforce eager to get involved in sustainability careers. Last year, Salesforce launched the … [Read more...] about Fight Climate Change: Top Skills for Sustainability Careers
Our Data Shows Shoppers Are Playing a Waiting Game
As we enter peak holiday shopping season, consumers are in no rush to check off items on their shopping lists. Our Shopping Index data shows that retailers across the globe held steady on discounts in the third quarter, and shoppers responded by playing coy – much like they did in the previous quarter – patiently waiting for price drops. Overall, online traffic remained strong … [Read more...] about Our Data Shows Shoppers Are Playing a Waiting Game
Top 3 Benefits of Generative AI for Data Analytics
The numbers don’t lie. Data is the new currency: 58% of companies that use data to make decisions are more likely to exceed their revenue targets than those that don’t. Yet, despite the abundance of data available, 41% of business leaders say they can’t understand their data because it’s too complex or hard to access, while another one in three can’t generate insights from it. … [Read more...] about Top 3 Benefits of Generative AI for Data Analytics
IDC Study Shows Dramatic Productivity Boost With Salesforce-Skilled and Credentialed Employees
It’s no secret that companies all over the globe are racing to keep up with the rapidly changing technology landscape. Companies are also identifying a significant gap between their employees’ current digital skill sets and the skills needed to be successful. The more the world of work changes, the larger the digital skills gap becomes. That’s why Salesforce commissioned a … [Read more...] about IDC Study Shows Dramatic Productivity Boost With Salesforce-Skilled and Credentialed Employees
The 8 Metrics That Matter in Field Service – How You Can Improve Them
There are eight key field service metrics to measure success in field service management — from the tactical to customer satisfaction. If you’re looking for a way to become more efficient and increase your revenue, setting field service KPIs can help your business thrive. We’ve outlined simple fixes and capabilities that can help you achieve positive field service results and … [Read more...] about The 8 Metrics That Matter in Field Service – How You Can Improve Them