Hey, rockstar admins! Prepare to skyrocket your prompt templates to new levels with your automation prowess using Flow Builder! Mastering the dynamic duo of Prompt Builder and Flow Builder will empower you to create powerful prompt template actions for your agents, setting you up for remarkable success as you lead artificial intelligence (AI) transformations in your company. … [Read more...] about Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success
Jen’s Top Winter ’25 Release Features | Be Release Ready
Gosh, it just seemed like yesterday that I was putting together my blog post about Summer. But here we are, getting ready for Winter ’25. I find it a bit comforting to think about snow as a way to cool down in this 80/90 degree weather we’ve been having in Boston. Mochi (my Pomeranian) would appreciate the relief. Winters in New England bring roasted chestnuts and hot apple … [Read more...] about Jen’s Top Winter ’25 Release Features | Be Release Ready
Jen’s Top Summer ’24 Release Features | Be Release Ready
Summertime in the US is one of my favorite seasons because that’s when it’s warm enough to go to the beach, dig your feet into the cool sand, and have a lazy day with some magazines, music, and a lobster roll from the cooler for lunch. Plus, Mochi loves swimming in the cool water and it’s fun to watch her do the doggie paddle. It’s also release time at Salesforce. After you … [Read more...] about Jen’s Top Summer ’24 Release Features | Be Release Ready
Einstein for Formulas | Spring ’24
Formula creation and maintenance is an important skill to have as an Awesome Admin. You can use formulas to automate calculations, validate data, derive values, perform conditional logic, concatenate information, trigger automation, calculate date/time, and much more. You will commonly use formulas in (the most obvious) formula fields, validation rules, and default values in … [Read more...] about Einstein for Formulas | Spring ’24
Jen’s Top Spring ’24 Release Features
As I write this blog, it’s winter and it’s cold in Boston. While I like sipping hot apple cider, eating roasted chestnuts, and enjoy seeing all the festive holiday lights in New York City in Hudson Yards, Rockefeller Center, and at the Saks Fifth Avenue store, I can’t wait to fast forward to spring for some warmer weather. So, let’s do it! After you read the summarized list of … [Read more...] about Jen’s Top Spring ’24 Release Features