Summer, by far, is one of my favorite seasons. It’s the time of year where the chances of me being cold are really slim. When I think of summers in the US, I think of lemonade, roasted corn on the cob, barbecuing all the things, sitting on the beach in P-Town with Mochi (my 6-year-old Pomeranian), digging in the sand to stay cool, riding around on my e-bike, and spending lots … [Read more...] about Jen’s Top Summer ’25 Features for Admins
Provide Career Guidance with Agentforce and Data Cloud | How I Solved It
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Team Agent 12 implemented an Agentforce solution powered by RAG and Data Cloud for enhanced job matching and … [Read more...] about Provide Career Guidance with Agentforce and Data Cloud | How I Solved It
Revolutionize Record Pages: AI-Powered Agent Shortcuts Are Here
What are agent quick actions and why should you care? Starting in Spring ’25*, you can now harness the power of your agent actions right to your record pages with an agent shortcut. This new feature streamlines workflows and improves user efficiency by allowing your users to trigger an agent right from a record page, passing a consistent user utterance into the agent panel, … [Read more...] about Revolutionize Record Pages: AI-Powered Agent Shortcuts Are Here
Jen’s Top Spring ’25 Release Features | Be Release Ready
As I’m sitting here in Boston, Massachusetts writing this Spring ’25 release blog, it’s about 30 degrees Fahrenheit outside. I wear ski pants out while walking Mochi, and we had snow on the ground. I am most definitely wishing it was spring right now, where I can look forward to warmer weather and the idea of not wearing my heated gear. But I’m super excited to be sharing with … [Read more...] about Jen’s Top Spring ’25 Release Features | Be Release Ready
Embrace Modular Flows to Build Smarter Automation for Agentforce
Automation is one of our superpowers as Salesforce Admins, and modular flows make that power even stronger. If you’ve noticed, flows are everywhere! Your flow-building expertise is key to preparing your company for Agentforce by creating custom flow actions for agents. However, as we shift toward building autonomous agents, we must rethink our approach from building massive … [Read more...] about Embrace Modular Flows to Build Smarter Automation for Agentforce