As I’m sitting here in Boston, Massachusetts writing this Spring ’25 release blog, it’s about 30 degrees Fahrenheit outside. I wear ski pants out while walking Mochi, and we had snow on the ground. I am most definitely wishing it was spring right now, where I can look forward to warmer weather and the idea of not wearing my heated gear. But I’m super excited to be sharing with … [Read more...] about Jen’s Top Spring ’25 Release Features | Be Release Ready
Embrace Modular Flows to Build Smarter Automation for Agentforce
Automation is one of our superpowers as Salesforce Admins, and modular flows make that power even stronger. If you’ve noticed, flows are everywhere! Your flow-building expertise is key to preparing your company for Agentforce by creating custom flow actions for agents. However, as we shift toward building autonomous agents, we must rethink our approach from building massive … [Read more...] about Embrace Modular Flows to Build Smarter Automation for Agentforce
One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It
Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Skye Tyler … [Read more...] about One Problem, Four Solutions: Use Flow to Revive Sales Opportunities | How I Solved It
One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It
Welcome to a special edition episode of “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. But in this episode, we’ll show you how not one, not two, not three, but FOUR Awesome Admins solved the business challenge. In this blog post, watch how two of my past “How I Solved It” stars, Karri … [Read more...] about One Problem, Four Solutions: Use Prompt Builder and AI to Revive Sales Opportunities | How I Solved It
Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success
Hey, rockstar admins! Prepare to skyrocket your prompt templates to new levels with your automation prowess using Flow Builder! Mastering the dynamic duo of Prompt Builder and Flow Builder will empower you to create powerful prompt template actions for your agents, setting you up for remarkable success as you lead artificial intelligence (AI) transformations in your company. … [Read more...] about Mastering Prompt Builder and Flow Builder: Unleashing Agent Actions for Success