By: Mark Patterson, CEO, Fíonta Many nonprofit organizations rely on contact centers to support mission-critical activities like donor outreach, helplines and crisis centers, voter registration, among other important services. Many technology solutions exist for organizations looking to satisfy their call center needs internally, while outsourcing is an option for organizations … [Read more...] about 5 Reasons to Use Service Cloud for your Nonprofit Contact Center
To Combat Climate Change and Extreme Poverty, Invest in Women
By: Monica Kundu, Head of IT for BOMA Project Wildfires are ravaging much of the western half of the United States. Hurricanes are hitting the Caribbean in above-average numbers this year. Record-setting temperatures topped 100 degrees Fahrenheit in Siberia in June. And California introduced the world to the terrifying reality of something called fire tornadoes in August. The … [Read more...] about To Combat Climate Change and Extreme Poverty, Invest in Women
6 Meaningful Ways to Celebrate International Literacy Day
*This post originally appeared on the Salesforce.org blog on September 5, 2019. It has been slightly updated from its original version. By Sarah Balcazar, National Senior Manager of Marketing & Communications, Reading Partners In a literate world, we have the luxury of enjoying our favorite books on a rainy day. We read our bills, calculate our taxes, and read the labels … [Read more...] about 6 Meaningful Ways to Celebrate International Literacy Day
The One Thing Philanthropy Needs to Survive a Global Pandemic
By: Sam Caplan, Founder, New Spark Strategy As stressful as 2020 has been, if there’s one silver lining it’s that philanthropy has stepped up in a big way. There are countless stories and examples of foundations significantly increasing their giving, sending nonprofits unrestricted funding, and encouraging grantees to reallocate granted dollars to whatever need is most urgent. … [Read more...] about The One Thing Philanthropy Needs to Survive a Global Pandemic
How One Nonprofit Uses Tech to Protect Aging Residents During COVID
By: Nicholas Olear, Executive Director, Seabury Charitable Foundation and Community Engagement; Renaud Le Pape, IT Director Our vision at Seabury is to revolutionize the experience of aging. Established in 1992, our Bloomfield-based nonprofit organization supports the physical, spiritual, social, emotional, and intellectual needs of more than 400 older adults through a … [Read more...] about How One Nonprofit Uses Tech to Protect Aging Residents During COVID