Brent Downey

This is a guest post from Siva Devaki of MassMailer. Could your email sender reputation be keeping your emails from reaching their destination? If your email sender reputation is bad, your emails could be ending up bounced or re-routed towards spam. Yet, in order to determine whether this is happening, you need a way to […] … [Read more...] about 5 Tools to Check Your Salesforce Email Sender Reputation

Here’s a word of encouragement: You are going to fail. Well, that wasn’t the encouraging part, but hopefully what I’m about to say will be. In life and our careers, we have competing priorities and a limited amount of time. We’ve all faced this. Moving into a consulting role several years ago made this even […] … [Read more...] about You Are Going To Fail

This is a sponsored post from MassMailer – an Admin Hero sponsor. As an email marketer, there are a number of regulations you need to follow — one of the most important of which is the CAN-SPAM Act. Implemented in 2003, the CAN-SPAM Act is a measure that is intended to cut down on unsolicited […] … [Read more...] about Understanding the CAN-SPAM ACT and Salesforce

Transitioning from a System Administrator to a Consultant provided a bit of a learning curve, but I’ve learned so much over the last few years. With so many folks looking to leap, or have recently made the leap from customer to partner, I wanted to share some of my thoughts, and some tips that have […] … [Read more...] about What I’ve Learned as a Salesforce Consultant

Public speaking can be a frightening experience for some. For others, public speaking comes naturally. Either way, public speaking requires a set of skills which, if mastered, can make all the difference in a presentation. I recently attended a Salesforce event with several speakers, and instead of taking notes about the session content, I was taking […] … [Read more...] about My Top Public Speaking Pet Peeves