If you want to advance in your customer service career path, professional community matters. The people in your community play a crucial role in helping you stay updated with the latest technological advancements and enhancing your skills. By connecting with them, you can build valuable relationships that may lead to new job opportunities and personal growth.
The Salesforce community has been a huge part of my journey, from my early days as I was aspiring to be a Salesforce admin to my current role as a corporate VP. Their support has been invaluable as I transitioned from a customer service team lead to a leadership position.
Building your skills requires hard work and dedication. However, your community can help you not only build your skills but also your network and achieve so much more than you ever would on your own.
When you are intentionally active in the Salesforce Serviceblazer
Read the full article on Salesforce.org blog.
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