Salesforce Insider

We get it—when you hear about Data Cloud’s Unified Profile, your mind jumps straight to “golden record.” It’s tempting to think of it as a shiny new customer master, a shortcut to perfection. But before you lock in that idea, let’s take a step back and reset some expectations. Understanding what the Unified Profile is…

Continue Reading Rethinking the Golden Record: The Advantages of Data Cloud’s Unified Profile

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about the future of AI-powered customization…

Continue Reading AI-Powered Dynamic Layouts for Salesforce Admins

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to…

Continue Reading Use Agentforce for Quick Access to Data in Salesforce and Data Cloud | How I Solved It